Apple Instant Messaging
OS X users can utilize the Apple Messages app to interact with the many Instant Messaging systems.
Create an Account
Open System Preferences
Find and open Internet Accounts. At the bottom of the list on the right choose “Add Other Account”
. (If the right column is showing account settings instead of a list of account types, click the plus sign at the bottom of the left column.)
Choose “Add a Messages Account”
from the list
In the Account Type
drop-down choose Jabber
The Account Name is your Documation full email address (including the @documation.com)
The password is the password that goes with your Documation login.
The Server is:
Leave the Port
, and the SSL
-checked. Click the Create button to finish the account setup.
Using the Messages App
Find and open the Messages App in the Application Folder.
If you have never used the Messages app the window will be empty. You should see the words
in the lower left corner.
is a drop-down menu, click it and choose
You will be alerted to a “Non-secure Jabber Login”
go ahead and click Continue. The Instant Messaging service (Jabber) is internal to our network.
At the top of the app window you find the address line. To send a message to someone, click the address line and enter their email address. Be sure it says
Jabber next to the email address!
At the bottom of the app window you find the message line, type your message here and press enter to send.
Your messages display in green
The relies display in white
The Messages app will keep track of your conversation threads on the left column. This list will also indicate whether the message recipients are on or offline. Message sent to Offline users will be queued for sending but they may not be recieved. Critical or urgent messages should be sent via traditional email, telephone, or face to face.